Privacy Policy

1. Payment Transaction Information Security Statement

Throughout the full payment process on the website https://www.bytebarnyard.com, we only store the core order details of your completed payments, including the name, specification, model, quantity, transaction price and purchase record of the gardening & courtyard supplies you purchased. Sensitive fund information such as your complete bank account number and payment card number will not be retained, which technically guarantees the security of your payment and fund information.

When you submit contact information, email addresses and consultation materials related to gardening & courtyard supplies on the website, you shall properly keep your account password and locally stored service usage information on your own. Meanwhile, you are obliged to promptly notify https://www.bytebarnyard.com of any unauthorized information access, abuse, security vulnerabilities, and the situation that your registered username and password are retained by third parties, so that we can take protective measures at the first time to avoid damage to your rights and interests related to gardening & courtyard supplies purchase, accessory reservation and after-sales debugging.

2. Scope of Personal Information Usage

The personal information we collect and use is only applied to the following legal and compliant service scenarios:

• Introduce various gardening & courtyard supplies products and supporting service information to you, including new product launch notifications, popular gardening & courtyard supplies recommendations, sharing of maintenance and debugging skills for gardening tools, to help you better understand and select suitable gardening tools and courtyard materials.
• Deliver the gardening & courtyard supplies you purchased, to ensure that you can receive intact products in a timely manner.
• Send you event notifications related to https://www.bytebarnyard.com, such as gardening & courtyard supplies promotions, offline gardening experience invitations, member reward benefits, to let you enjoy more exclusive rights and interests.
• Prevent illegal activities that undermine user account security or impersonate members, and protect your account security during the process of selecting gardening & courtyard supplies and reserving accessories.
• Contact you and solve problems under special circumstances, such as feedback on quality issues of gardening & courtyard supplies, communication of logistics exceptions, and synchronization of after-sales maintenance progress.
• Only used to confirm and complete transaction contacts related to https://www.bytebarnyard.com, your personal information will not be used beyond the agreed scope.

In case of mandatory legal requirements, we will legally cooperate with judicial authorities (including courts, procuratorates, public security investigation agencies, etc.) to provide necessary user information for the investigation of relevant illegal acts. Except for the above legal circumstances, no subject has the right to illegally infringe on your personal information.

3. Personal Information Storage Period

Your personal data will be stored in encrypted form continuously until you actively submit a request for information cancellation or account cancellation. During the storage period, all your personal information will be confidentially stored on the encrypted server of https://www.bytebarnyard.com, to ensure that your private content such as gardening & courtyard supplies purchase records, accessory reservation information and after-sales maintenance files will not be leaked.

4. Scope of Subjects Authorized to Access Personal Information

Only the following legal subjects can access your personal information within the necessary minimum limit:

• Yiwu Eryao Network Technology Co., Ltd. (the official operating entity of this gardening & courtyard supplies store).
• Partners who have signed formal service contracts with Yiwu Eryao Network Technology Co., Ltd. The partners can only obtain necessary information to provide corresponding services in accordance with the contract agreement. For example, logistics distribution service providers obtain your address information for the delivery of gardening & courtyard supplies, and after-sales maintenance service providers for gardening & courtyard supplies obtain necessary order information to provide debugging and maintenance services. All partners must strictly abide by the confidentiality requirements of this privacy policy.
• Situations where the company provides user information to cooperate with investigations in accordance with the statutory requirements of state authorities.
• When transaction disputes related to gardening & courtyard supplies occur between the buyer and the seller, and both parties jointly request the company to intervene as a neutral mediator, relevant order and contact information will only be retrieved within the scope necessary for mediation.

5. Information of Personal Information Collection and Management Subject

• Company Name: 
  GIANM TECH CO., LIMITED
• Address: 
  FLAT / RM D10 9/ F CAMELPAINT BUILDING BLOCK 262 HOI YUEN ROAD KWUN TONG KL
• Email: customer@bytebarnyard.com

6. Channels for Users to Access and Edit Personal Data

You have the right to contact https://www.bytebarnyard.com to apply for checking, updating, adjusting or canceling your personal information. For example, after you change your contact address or contact information, you can update the information on the website in time to ensure that we can accurately get in touch with you, and guarantee the smooth development of services such as gardening & courtyard supplies purchase and after-sales support.

If your rights and interests are damaged during the process of purchasing gardening & courtyard supplies or experiencing services, you have the right to submit complaint feedback to the management committee of https://www.bytebarnyard.com. After receiving the feedback, the platform will verify the situation as soon as possible. Once confirmed, remedial measures will be taken in time according to the severity of the problem, including return and exchange of gardening & courtyard supplies, follow-up of after-sales debugging, and corresponding disposal of non-compliant merchants.

7. User Information Security Protection Commitment

https://www.bytebarnyard.com undertakes to strictly keep customers' personal information confidential in accordance with relevant personal information protection policies. We will collect and use each customer's information only with the customer's consent, unless otherwise stipulated by laws.

Without the customer's consent, we will not use, transfer, provide or disclose the customer's personal information to any third party, to ensure your privacy security during the process of purchasing gardening & courtyard supplies.

If the information server is attacked by hackers and causes the loss of customers' personal data, https://www.bytebarnyard.com will be responsible for reporting the incident to investigation agencies and notifying customers in time, and try our best to reduce the possible losses caused by information leakage, such as preventing gardening & courtyard supplies from being incorrectly signed for due to address information leakage.

We absolutely guarantee the security of all online transaction information of customers on https://www.bytebarnyard.com, including digital accounting invoice information and documents, to ensure that the transaction records of customers purchasing gardening & courtyard supplies are clear and safe, which is convenient for customers to query and safeguard their rights.

The website management committee requires individuals to provide all relevant personal information during registration/purchase, such as full name, contact address, email address, phone number, account number, payment card number, etc., and shall be responsible for the legality of the above information. If the management committee believes that all personal information provided by the customer during the initial registration is incorrect, the management committee of https://www.bytebarnyard.com will not bear the responsibility, nor will it resolve any complaints related to the member's rights and interests. For example, if the gardening & courtyard supplies cannot be delivered accurately due to the wrong address provided by the customer, the consequences arising therefrom shall be borne by the customer themselves. At the same time, we will also regularly review the collected personal information to ensure the accuracy and completeness of the information.

8. Personal Information Related Complaint Handling Mechanism

Members have the right to send complaints about personal information being leaked to third parties to the management committee of the e-commerce transaction platform https://www.bytebarnyard.com. Complaints can be sent to the company address or via email, and the designated contact email is customer@bytebarnyard.com. The company is responsible for implementing technical and professional measures to verify the reported content, and the processing period for customer personal information related feedback is 15 days, to ensure that customers' problems can be handled timely and effectively.